Everyone has faced difficult conversations -- where saying the wrong thing has painful consequences.
These patented role-playing courses show you the right way -- and the wrong ways -- to handle difficult conversations. Written with noted experts, they will help you avoid pitfalls in advance. Current courses include:
Conversational role-playing for teachers who notice signs of abuse in a student. Shows common mistakes, correct approaches and legal guidelines for mandated reporters.
For people whose family members with Alzheimers are living in a nursing home. Shows how to raise concerns effectively with nursing home staff to build cooperation and avoid resentment.
Job-interviewing skills for youth with Asperger's Syndrome. Now under development through a grant from Hennepin County, Minnesota.
Contact us
if you're an Asperger's expert or family member, and want to give us your feedback during development.
In addition to the first job interview scenario, there's now a
second scenario
as well as a third one.
This course helps account executives at advertising agencies rehearse how to present creative proposals to their clients. Practice controlling the agenda, building rapport and overcoming objections.
