When someone you love needs services provided by a nursing home, you're naturally concerned about how their staff member treats them. Especially when all the challenges of Alzheimer's have to be dealt with.

But when you have nursing home complaints, do you voice them effectively? Do you confront the staff member bluntly about mistakes? Or do you create allies by working cooperatively with her?

This innovative role-playing course gives you a chance to rehearse those nursing homes complaints. You'll engage in a short but challenging interactive multiple-choice conversation with a virtual staff member. You'll see how your choices can effect the professional caregiver and, ultimately, the solution to a problem. You'll get objective feedback on your choices after every click. And you can re-try as many paths as you want.